Shipping policy
FREE Standard Delivery for all orders (UK mainland only)
Please allow 1-2 business days (excluding bank holidays) for Standard delivery (see further information and exceptions below).
Next Working Day Delivery - £4.99
Next Business Day Orders placed before 2pm Monday to Friday (excluding bank holidays) will arrive next business day. Please allow a further day if the order is placed after 2pm.
Working Day Store Pick-up - Free
Orders placed before 2:00pm Monday to Friday (excluding bank holidays) will be available for collection next business day.
You'll be notifiied when your order is ready to collect. Please wait for our notification before coming for collection.
Collection timings:
Monday to Friday 10:30 am to 5:30 pm
Saturday: 11 am to 4 pm
Sunday Closed.
Collection Address:
Unit H, Haianualt Works, Hainault Road, Romford, RM6 5NF, UK
hello@sartorialshoes.com
0044 2086169490
eGiftCard Delivery – Free
eGift Cards are sent to the recipient by email, within 2 hours of the order being placed successfully.
Further Information
We only ship to addresses in the UK.
We are unable to deliver to PO Box and freight forwarding addresses.
Once an order has been dispatched, we will keep you informed about when we expect your order will be delivered.
If you wish items to be sent to multiple addresses, please place separate orders for each address.
Our couriers are taking steps to avoid contact with customers. For the latest information please visit the DPD and Parcelforce websites.
If you are not at home when the courier attempts to deliver you will be notified telling you where your order can be collected from or notifying you when delivery will be attempted again.
Exceptions - Please add a further business day for delivery if your order is going to any of the following postcodes:
| Aberdeen | AB 31-35 / 41-54 |
| Northern Highlands | AB 36-38 / 55-56 |
| Argyll | FK 17-21 |
| Glasgow | G 83 |
| Guernsey | GY 9 |
| Northern Highlands | HS 1-9 |
| Isle of Man | IM all |
| Northern Highlands | IV all |
| Arran | KA 27 |
| Argyll | KA 28 |
| Northern Highlands | KW 0-14 |
| Orkney Shetland | KW 15-17 |
| Argyll | PA 20-78 |
| Dundee | PH 15-18 |
| Northern Highlands | PH 19-29 / 32-33 / 45-48 |
| Argyll | PH 30-31 / 34-44 / 44-99 |
| Cornwall | TR 21-25 |
| Orkney Shetland | ZE all |
| Dumfries | DG 7-9 |
| Perth | PH 8-9 / PH11 |
| Dundee | DD5 4 / DD6 / DD7 6-77 / DD8 1-84 / DD10 / DD11 3-11 5 |
| Fife | KY8 2 / KY8 5 / KY9 1 / KY15 5 |
| Jersey | JE all |